Legal Document

tk5656 Privacy Policy

Your personal information is very important to us. This policy describes how tk5656 collects, uses, and keeps your information secure.

Last Updated: January 2026

This Privacy Policy ("Policy") applies to the tk5656 platform and all related services. By using the tk5656 website or creating an account, you agree to the terms of this Policy. Please read this Policy carefully. If you do not agree with any part of this Policy, we ask that you refrain from using our platform.

1

What Information We Collect

tk5656 collects various types of information in order to provide you with the best possible service. This information falls into two main categories — information you provide directly and information collected automatically.

1.1 Information You Provide Directly

We collect the following information when you register an account or use our services:

  • Full name, date of birth, and national identity details (for identity verification)
  • Email address and contact details
  • Password (stored in encrypted form — never in plain text)
  • Payment details such as bKash, Nagad, or Rocket numbers
  • Documents required for KYC (Know Your Customer) verification
  • Records of communication with the support team

1.2 Information Collected Automatically

When you use the tk5656 platform, our system automatically records the following information:

  • IP address and device identification details
  • Browser type, operating system, and device language settings
  • Session date, time, and duration
  • Page browsing history and click patterns
  • Data collected through cookies and similar tracking technologies
  • Transaction history — records of deposits, withdrawals, and bets
2

How We Use Your Information

tk5656 uses the information collected only for lawful and specific purposes. We never use your information unnecessarily.

2.1 For Core Service Operations

  • Creating, verifying, and managing your account
  • Processing deposit and withdrawal requests
  • Managing bonuses, rewards, and promotional offers
  • Maintaining gaming activity history and transaction records

2.2 For Security and Fraud Prevention

  • Detecting suspicious logins or unusual transactions
  • Preventing multiple accounts or identity fraud
  • Managing anti-money laundering (AML) processes
  • Protecting the integrity of the platform

2.3 For Improving Customer Service

  • Providing assistance through live chat and email support
  • Monitoring and improving service quality
  • Delivering a personalised gaming experience
  • Diagnosing and resolving technical issues

2.4 For Fulfilling Legal Obligations

In response to regulatory requirements, court orders, or other legal obligations, we may be required to disclose relevant information. In such cases, we will disclose only the minimum information necessary.

3

Information Sharing and Third Parties

tk5656 never sells, rents, or shares your personal information with third parties for advertising purposes. However, limited information may be shared with the parties listed below in specific circumstances:

3.1 Payment Processors

Limited information necessary to complete transactions is shared with payment service providers such as bKash, Nagad, and Rocket. These providers operate independently under their own privacy policies.

3.2 Technology and Service Providers

We work with trusted technology partners for game software, data storage, cybersecurity, and analytics services. These partners are given only the limited access to information needed to perform their functions.

3.3 Law Enforcement Agencies

Information may be provided to relevant authorities in response to a legal claim, investigation, or lawful order. In such cases, we will make every effort to protect your privacy to the greatest extent possible.

3.4 Business Restructuring

In the event of a company merger, acquisition, or asset transfer, your information may be transferred to the new entity. We will notify you appropriately before any such change takes place.

4

Data Security Measures

tk5656 places the highest priority on the security of your personal information. We maintain industry-standard technical and administrative security measures.

4.1 Technical Security

  • SSL/TLS encryption — all data sent to and received from the website is encrypted
  • Password hashing — no password is stored in plain text
  • Firewall and intrusion detection systems
  • Regular security audits and vulnerability assessments
  • Two-factor authentication (2FA)

4.2 Administrative Security

  • Access to personal information is restricted to authorised staff only
  • Regular staff training on data protection
  • Data breach response plan and incident management process
  • Data processing agreements with third-party service providers

4.3 Steps Taken in the Event of a Data Breach

In the event of a data breach, tk5656 will conduct a prompt investigation and notify affected users in a timely manner. We will make every effort to minimise harm and take the necessary corrective action.

5

Cookie Policy

Cookies and similar technologies are used on the tk5656 website to improve your experience.

5.1 Types of Cookies We Use

  • Essential cookies: Required for login sessions and core platform functionality. These cannot be disabled.
  • Functional cookies: Used to remember your preferred language, theme, and settings.
  • Analytics cookies: Used to analyse patterns of platform use, helping to improve service quality.
  • Security cookies: Used to detect and prevent fraud and unauthorised access.

5.2 Cookie Controls

You can disable non-essential cookies by changing your browser settings. Please note that disabling certain cookies may cause some tk5656 services to not function correctly.

6

Data Retention Period

tk5656 retains your personal information only for as long as necessary. The factors that determine the retention period are described below:

  • Active account: All information is retained while your account remains active.
  • Closed account: Even after an account is closed, certain information may be retained for a specified period in accordance with legal and regulatory requirements.
  • Transaction records: Financial transaction data is retained for an extended period in accordance with anti-money laundering regulations.
  • Support communications: Customer service history is retained for a set period to ensure service quality.

Once the applicable retention period has ended, your personal information is securely deleted or anonymised.

7

Your Rights

As a user of tk5656, you have the following rights regarding your personal information:

7.1 Right of Access and Correction

You may request to view the information we hold about you at any time, and ask for incorrect or outdated information to be corrected. Most of your profile information can be updated directly from the Account Settings section.

7.2 Right to Erasure

In certain circumstances, you may request that your personal information be deleted by closing your account. However, some information may be retained for a specified period due to legal or regulatory obligations.

7.3 Right to Object to Processing

You may opt out of marketing communications at any time. However, this right may be limited with respect to the processing of information related to service operations, security, and legal obligations.

7.4 Right to Portability

You may receive a copy of the information we hold about you in a structured, machine-readable format. To make this request, please contact our support team.

8

Protection of Minors' Information

tk5656 strictly provides services only to individuals aged 21 and above. We do not knowingly collect information from any minor. If we become aware that we hold information relating to a minor, it will be deleted immediately and the associated account will be closed.

We carry out an age verification process at the time of account registration. If you are aware of anyone under the age of 21 using tk5656, please notify our support team immediately.

9

Changes to the Policy

tk5656 may update this Privacy Policy from time to time. This may be necessary due to service improvements, legal changes, or changes in business operations.

For any significant changes, we will notify you by email or through a notice on the platform. The updated policy will take effect from the date it is published. Continued use of the platform after a change is made will be considered as your acceptance of the updated policy.

We recommend that you review this Policy regularly so that you are always informed about how your information is being managed.

10

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us. Our data protection team is always ready to assist you.

tk5656 — Privacy and Data Protection Department

Email: [email protected]

Live Chat: 24/7 support available in Bengali

We process all privacy-related requests as quickly as possible. Complex requests may take a little more time to resolve.